Who we are
Alpha Digital Solutions is an SEO and digital-marketing agency based in Toronto, Ontario, and is the organization responsible for the personal information collected through this website and in the course of providing our services. If you have any questions about this policy or how we handle your data, email us at contact@alphadigitalsol.com or write to Suite 785, 1/2-145, Unit 5, Church Street, Toronto, Ontario, M5B 1Y4, Canada.
Information we collect
We collect personal information in two ways:
- Information you give us — your name, email, phone number, website URL and the focus area you choose when you contact us, request a free SEO audit, or become a client.
- Information we collect automatically — your IP address, browser type, the pages you visit and similar technical data, gathered through cookies and website analytics.
How we use your information
We use your personal information to respond to your enquiries and prepare a free audit or proposal; to deliver our SEO and digital-marketing services such as technical SEO, content, link building, local SEO and community/answer-engine optimization; to send agreed reporting and updates; and to operate, secure and improve our website.
We rely on your consent under PIPEDA to collect, use and disclose your personal information, and we handle it in line with the ten fair-information principles. By contacting us or requesting an audit you consent to the use of your information for these purposes; you may withdraw consent at any time.
Sharing your information
We never sell your personal information. We share it only where necessary — with the form and email provider that delivers your messages, the web-analytics provider that measures site usage, and our hosting provider that stores the site and its data. Any service provider that processes data on our behalf is bound by strict confidentiality and data-protection obligations and may only use it to provide that service.
How long we keep it
We keep personal information only for as long as necessary for the purposes set out above and to meet our legal and business obligations. Enquiry and audit-request details are kept while we are in contact and for a reasonable period afterwards; client records are retained for the duration of our engagement and a limited time thereafter, then securely deleted.
Your rights
Under PIPEDA you have the right to access the personal information we hold about you and to request a correction if it is inaccurate or incomplete. You may also withdraw your consent to our use of your information, subject to legal or contractual limits. To exercise any of these rights, email contact@alphadigitalsol.com.
You also have the right to complain to the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca if you are unhappy with how we have handled your personal information.
Cookies, security and changes
Our website uses cookies — please see our Cookie Policy for details. We use appropriate technical and organizational measures to keep your information secure. This policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. We may update it from time to time; the date above shows when it was last reviewed.